Safety, Security, and Compliance are our foundation.
Patient Health Information (PHI) is only accessible to the specific pharmacist you have booked a consult with. Access is revoked after the care episode concludes.
Clinical notes and chat logs are retained for 10 years as required by state pharmacy board regulations, stored in encrypted cold storage.
In the unlikely event of a breach, we follow the HIPAA Breach Notification Rule, notifying affected individuals within 60 days.
All databases use AES-256 encryption at rest. All transmission uses TLS 1.3.
We adhere to strict HIPAA standards to ensure your Protected Health Information (PHI) is secure, encrypted, and private.
(In Progress) We are audited annually to ensure our security controls meet the highest industry standards.